Privacy notice

Loadbank Talent is a trading name of CFLH LTD, a company registered in England and Wales (company number 16286232). Our registered office is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. CFLH LTD decides how the personal information described here is used and is registered with the Information Commission, the UK's data protection regulator (the ICO), under number ZB917707.

Engineers we contact or who contact us about work. People at employers we work with or approach. Anyone who uses this website, fills in a form or calls us.

Engineers: your name and contact details, LinkedIn profile, current and past employers and job titles, skills, certifications and project experience, where you are based and how far you will travel, what you want from a move, pay expectations, anything you tell us about your eligibility to work, notes of our conversations, and your resume if you send one.

People at employers: your name, job title, employer, work email, work phone and LinkedIn profile, the roles you are hiring for, and a record of our dealings with you.

Callers: your phone number, and a recording and transcript of the call.

Website visitors: what you type into our forms. The public website does not set cookies or use advertising or analytics trackers. Like most websites, our hosting provider records technical details of visits, such as IP address and browser type, to keep the site running and secure.

We do not ask for information about your health, race, religion, politics or similar matters. Please do not send it.

From you. From public professional sources such as LinkedIn, employer websites and job postings. From business-contact data providers. From people you ask us to speak to, such as referees.

To find engineers who may suit a role and tell them about it. To find the right person at an employer and tell them about an engineer who may suit their opening. To understand your experience and what you are looking for, and to arrange and hold calls. To introduce an engineer to an employer, which we do only after naming the employer and getting the engineer's yes. To provide our service to employers, send invoices and keep business records. To keep a list of people who have asked us not to contact them, so that we don't.

Our legal grounds under UK data protection law: we rely on our legitimate interest in running a specialist recruitment business for the research, outreach, record-keeping and call recording described here; on your consent when we share an engineer's details with a named employer; on contract when we work with a client; and on legal obligation for tax and accounting records. You can object to our use of your information for outreach at any time, and we will stop.

We use AI software to research roles, draft messages, answer and transcribe calls, and keep our records in order. An AI assistant answers our phone line and says so at the start of the call. Software helps us sort and prioritize, but a person reviews before anyone is contacted, put forward for a role or turned down.

If you give us a mobile number and agree to receive texts, we text you about your enquiry or registration, the calls you book with us, and the roles or introductions we are working on with you. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop, or HELP for help. Agreeing to texts is optional and is not a condition of using our service.

We do not sell, rent or share mobile numbers or text-message consent with third parties or affiliates for marketing or promotional purposes. They go only to the providers that deliver our messages for us.

Employers: an engineer's name and details go to an employer only after we have named that employer and the engineer has agreed. Before that, an employer may see a profile with nothing in it that identifies the engineer.

Service providers: companies that store or process information for us under contract, covering cloud storage and email, business-contact data, telephone and AI call handling, scheduling, website hosting, AI assistance and accounting.

Advisers and authorities: our professional advisers, and public authorities where the law requires it.

We do not sell personal information.

We are a UK company working with people in the United States, and our service providers keep information in the United Kingdom, the United States and the European Union. Where UK law requires safeguards for sending information abroad, we rely on UK regulations that approve the transfer, where they apply, or on contract terms approved under UK law for that purpose.

Engineers and people at employers: while we are in touch, and for two years after our last contact. Call recordings and transcripts: twelve months. Placement and invoicing records: six years. Do-not-contact list: for as long as we operate, so that we can keep honoring it. Ask us to delete your information sooner and we will, unless the law requires us to keep it.

You can tell us to stop contacting you at any time. You can also ask for a copy of the information we hold about you, ask us to correct or delete it, ask us to limit how we use it, object to our using it, ask us to pass it to you or to another organization, and withdraw any consent you have given. We apply these rights to everyone, wherever you live, and we answer within one month.

To do any of this, use a form on this site and mention privacy, or write to us at the address below.

If you are unhappy with how we have handled your information, tell us: use a form on this site and mention privacy, or write to us at the address below. We will acknowledge your complaint within 30 days, look into it, and tell you the outcome without undue delay.

You can also complain to the Information Commission, the UK's data protection regulator (the ICO), at ico.org.uk.

Our service is for working professionals. We do not knowingly collect information about anyone under 18.

When we change this notice we will post the new version here and change the date at the top.

Privacy, Loadbank Talent (CFLH LTD), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.

desk@loadbanktalent.com+1 571 200 2026