Terms of business: permanent placement
Last updated: November 13, 2026
1. Who we are and what these terms cover
Loadbank Talent is a trading name of CFLH LTD, a company registered in England and Wales (company number 16286232), registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. In these terms "we" means CFLH LTD and "you" means the employer we introduce an engineer to. These terms cover introductions for permanent, direct-hire positions. Contract and contract-to-hire work is covered by a separate agreement.
We act as an employment agency: we introduce engineers for you to employ directly. We do not employ them or supply them as temporary workers under these terms.
2. When these terms apply
You accept these terms when you sign them, when you ask us to introduce engineers, or when you interview or hire an engineer we have introduced, whichever happens first. They then apply to every introduction we make to you unless we agree otherwise in writing.
3. Introductions
An introduction happens when we give you an engineer's name, resume or enough detail for you to identify them.
If you were already in active discussion with that engineer about the same position, tell us in writing within three business days and show us reasonable evidence. If you do not, you accept that the introduction came from us.
Introductions are confidential and are for your own hiring only. If you pass an engineer's details to anyone else and they hire the engineer within twelve months of our introduction, you owe our fee.
If you or a company in your group hires or engages the engineer in any role within twelve months of our introduction, whether as an employee, a contractor or through another company, our fee is due.
4. Our fee
Our fee is 20% of the engineer's first-year base salary, unless we have agreed a different fee with you in writing. Where pay is hourly, the base salary is the hourly rate multiplied by 2,080.
Our work is contingent: you owe nothing unless you hire an engineer we introduced.
Any sales or similar tax that applies is added to the fee.
5. Invoicing and payment
We invoice on the engineer's first day of work. Payment is due within 30 days of the invoice date, in US dollars, without deduction.
Overdue amounts carry interest at 1.5% a month, or at the highest rate the law allows if that is lower. You also pay our reasonable costs of collection.
6. Our 90-day guarantee
If the engineer leaves or is let go within 90 days of starting, we will search for a replacement for the same position at no further fee.
The guarantee applies when you paid our invoice on time and you tell us in writing within seven days of the engineer's last day. It does not apply where the job ended because of a layoff or restructuring, a material change to the job, pay or location, or a breach by you of the engineer's terms of employment or of the law.
One replacement search is provided for each placement. This guarantee is your only remedy if a placement ends early, and we do not refund fees.
7. Your part
Give us accurate information about the position, including duties, pay, location, travel and any safety requirements.
Tell us promptly about interviews, offers, acceptances, start dates and agreed pay.
The decision to hire is yours. You are responsible for reference checks, background checks, verifying licenses and certifications, and confirming that the engineer is eligible to work for you.
We recruit on merit. We will not act on any instruction that would discriminate unlawfully, and you agree not to give one.
8. What we promise and what we do not
We describe each engineer in good faith, from what they tell us and what our screening shows. We do not guarantee an engineer's performance or the accuracy of information they have given us.
We do not promise to find a suitable engineer for any position.
9. Confidentiality and personal information
Each of us keeps the other's confidential information confidential and uses it only for the purpose it was given.
You will use an engineer's personal information only to consider them for work with you, keep it secure, and delete it if we or the engineer ask, where the law allows.
Our privacy notice explains how we handle personal information.
10. Limits on liability
Neither of us is liable to the other for lost profits or for indirect or consequential losses.
Our total liability in connection with a placement is limited to the fee you paid us for that placement.
Nothing in these terms limits liability that cannot be limited by law.
11. General
Our service is non-exclusive unless we agree otherwise in writing.
These terms, with any fee we have agreed in writing, are the whole agreement between us about permanent placements. Changes must be agreed in writing. We may update these terms, and the updated terms apply to introductions made after the update.
If part of these terms cannot be enforced, the rest still applies.
These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, and we may also bring a claim for unpaid fees in the courts where you are based.